Decreasing Medical Errors and Minimizing Clinical Risks

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How to Take This Course:

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• 2 Read the Course Material -  As you read through, mark your answers on the course worksheet to be prepared for the exam
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Target Audience: Psychologists
Instructional Level: Introductory

CE Course Description

Understanding clinical risk management in behavioral healthcare is essential for building safer health systems and improving client safety.  While medical and behavioral health errors are inevitable, they can harm clients, clinicians, and institutions. Building a safe healthcare system means designing care processes to ensure that all clients are safe and that professionals have mechanisms to address human errors. This course will educate behavioral health professionals on the causes and seriousness of clinical errors, how these risks can be minimized, and how reporting systems can enhance safety for clients, clinicians, and organizations. 

Courseware Supervisor: Ryan C. Warner, Ph.D., CRC
Author: Kimberley Fortin, LCSW-R

CE Course Objectives

1. Identify the causes, frequencies, and levels of seriousness of clinical errors.
2. Examine how medical errors and clinical risks can be minimized.
3. Examine how medical and clinical errors impact clients and behavioral health providers.
4. Explore how reporting systems can enhance safety for clients, clinicians, and organizations

Activity Schedule/Outline - Ongoing/Self-Paced

1. Introduction
2. Medical & Behavioral Health Error Definitions
3. Joint Commission Patient Safety Goals 
4. Errors and Risks in Mental Health
5. Diagnosis Errors
6. Medication Errors
7. Mandatory Reporting
8. Boundary Crossings and Boundary Violations
9. Socail Media
10. Email & Text Messages
11. Telemental Health
12. Electronic Health Records
13. Errors in Communication
14. Consequences of Medical Errors
15. Responding to Medical Errors
16. Reporting Errors
17. Medical Errors and Burnout
18. Preventing Errors
19. Gernal Stargedies to Reduce Risk
20. Conclusion 
21. References
22. Appendix A: Columbia-Suicide Severity Rating Scale (C-SSRS)
23. Appendix B: Telehealth Appropriateness Assessment
24. Appendix C: Informed Consent & Emergency Protocols for Telemental Health

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Course Date: 2023-05-22

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